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Customer uploads can not be removed unless they breach Google's content policies (off-topic, offensive, misleading). Flag really troublesome images through the image-level menu; do not flag unflattering-but-accurate ones Google turns down such requests and repeated flagging can minimize profile trust signals.

Profiles that add media weekly program measurably higher views in the Performance tab than profiles that uploaded once at setup and after that stopped. Deal with media as a continuous deliverable, not a setup task. The old Insights tab was changed by the Performance tab in 2023 and considerably overhauled again in 2026.
An excellent weekly read takes five minutes and tells you whether category-level SEO work is landing. Performance divides searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (competitor or adjacent-brand queries). Increasing discovery ratio is the cleanest single indicator that category and content work is moving the profile beyond its existing audience.

Each action maps to a different stage of the local funnel. Direction demands suggest intent to go to. Calls indicate intent to seek advice from or book. Site clicks suggest research. Track the ratio, not simply the raw numbers a profile with 500 views and 40 instructions demands is carrying out far better than one with 5,000 views and 50 requests.
The 2026 upgrade included a new row that splits impressions by surface: timeless regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share a rising percentage of views originating from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing out on grounding material (product descriptions, comprehensive evaluations) or is completing in a vertical where Google has actually not yet presented summaries.
The standard is a sign instead of conclusive you can not see which peers are consisted of but sustained below-median performance on views or action rate is a signal to audit main category, description efficiency, and media freshness. Pull Performance data into Looker Studio by means of the main GBP connector for cross- area reporting.
Google has actually explained regional ranking as a function of 3 factors for over a years: distance, importance, and prominence. That framing still holds in 2026, however each aspect has collected sub-signals that separate top-performing profiles from stagnant ones.
A dental professional whose description checks out "Household dental practitioner offering cleansings, whitening, veneers, and pediatric care" will match more discovery queries than one that reads "Your relied on regional dental practitioner". The most intricate factor. Consists of backlink profile of the connected site, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, market directory sites), evaluation count, evaluation speed, evaluation sentiment, and offline brand name recognition (news points out, sponsorships).
A separate sub-signal that Google has progressively weighted. Profiles receiving fresh reviews every week outrank otherwise-equivalent profiles whose newest evaluation is 3 months old. Cadence matters more than volume at the margin. Tie review requests to a functional turning point (service conclusion, delivery, follow-up call) so the cadence is automated instead of campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google a little less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and repair the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (comprehensive evaluations, substantive items, linked service pages) are cited inside Introductions; thin profiles are excluded. Cross-reference with our for context on the 2026 shifts. Whatever above still uses when you run one profile. The mechanics change materially above about 10 places. The tradition per-profile user interface sunset in 2025 all management now flows through with Place Groups, business Profile API for programmatic updates, and a solidified policy framework that particularly attends to AI-generated content.
A dental expert whose description checks out "Household dentist offering cleansings, whitening, veneers, and pediatric care" will match more discovery inquiries than one that checks out "Your relied on local dental expert". The most complicated element. Consists of backlink profile of the linked website, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, industry directories), evaluation count, evaluation speed, review belief, and offline brand recognition (news discusses, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most recent evaluation is three months old. Tie evaluation demands to an operational turning point (service conclusion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google a little less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with rich grounding content (comprehensive reviews, substantive items, connected service pages) are mentioned inside Introductions; thin profiles are excluded. Cross-reference with our for context on the 2026 shifts. Everything above still uses when you run one profile. The mechanics change materially above about 10 places. The tradition per-profile interface sundown in 2025 all management now flows through with Area Groups, business Profile API for programmatic updates, and a hardened policy structure that specifically addresses AI-generated material.
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